UAL Faces Turbulence Overhead
Since United Continental Holdings (UAL) formed in 2010, the soon-to-be world's biggest airline has endured its share of slings and arrows. A series of technical gaffes related to the merger of United with the former Continental Airlines has embarrassed the company, resulting in major service interruptions.
United has also been dogged by a perceived drop in the quality of the company's service. Many former Continental frequent flyers (including yours truly) feel they are paying premium prices for service that is no longer elite....429 more words left in this article. To read them, just click below and try Real Money FREE for 14 days.
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