Put Bazaarvoice on Your Shopping List
One of the more bizarre developments in online retailing is the opportunity customers are given to their views of a product. Of course, every retailer loves to see customers fawn over their latest gewgaws and customer service, yet there are plenty of online forums right on a chain store's website in which customers express scorn, or worse.
Well, there's no going back to the old days of brushing troubles under the rug. And that is where Bazaarvoice (BV) fits into the picture. The helps retailers create online social communities so they may connect and drive improvements in marketing, sales, customer service, and product development....572 more words left in this article. To read them, just click below and try Real Money FREE for 14 days.
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